We were recently asked this question by a travel insurance consumer, who was advised by his fathers doctor not to take a planned trip because of his fathers illness. He canceled his trip, but the insurance claim was denied for two reasons:
- The fathers condition was the result of a pre-existing medical condition.
- The insurance plan had not been purchased within the required number of days from the initial trip payment.
Obviously, the consumer was frustrated and it is unfortunate, but many travel insurance buyers simply dont understand that travel insurance, just like any other type of insurance, has rules and exclusions.
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